A. About This Policy:
Swetche (“Swetche”, “we”, “our” or “us”) uses cookies and related technologies to support the operation, security and improvement of our website and digital services.
This Cookie Policy explains what these technologies are, how we use them, and the choices available to you.
This Policy should be read together with our
Privacy Policy, which provides further information about how Swetche handles personal information.
B. What Cookies Do:
Cookies are small pieces of data that a website can place on your browser or device when you visit it. They allow the website to recognise certain information about your visit or device.
For example, cookies can help a website:
maintain a secure user session;
remember settings or preferences;
recognise returning visitors;
understand how the website is being used;
detect suspicious or fraudulent activity; and
improve the performance and functionality of online services.
Not every cookie is used for the same purpose, and some are more important to the operation of our Services than others.
C. Categories of Cookies Used by Swetche:
Essential Cookies
Some cookies are required for our website and digital services to operate properly. These may support functions such as security, authentication, fraud prevention, network management and the maintenance of user sessions.
Without these cookies, certain parts of our Services may not function correctly.
Because these cookies are necessary for the operation and security of our Services, consent may not be required for their use where applicable law permits.
Preference and Functionality Cookies
These cookies allow our Services to remember certain choices and preferences. They may help provide a more convenient and consistent experience when you return to our website or use our digital platforms. They also support communication and customer support features, such as the live chat available on our website.
Depending on the particular cookie and applicable legal requirements, Swetche may seek your consent before using these technologies.
Analytics Cookies
We may use cookies and similar technologies to understand how visitors use our website and Services. This can include information about the pages visited, how users navigate our website, the features used and whether technical issues are encountered.
The information collected helps us monitor performance and identify opportunities to improve our Services.
Where required by law, analytics cookies will only be activated after you have provided your consent.
Marketing Cookies
Swetche may, where applicable, use cookies to support marketing activities, measure the effectiveness of campaigns and provide information or advertising that may be more relevant to users.
These cookies may be placed directly by Swetche or through approved third-party providers.
Marketing cookies that require consent will not be activated unless you have given us permission to use them.
D. How Long Cookies Remain on Your Device:
Cookies do not all remain on your device for the same period.
Some are temporary and disappear when you close your browser or end your session. Others remain on your device for a longer period and may continue to operate until they expire or are removed.
The retention period depends on the purpose of the cookie and the relevant technical or legal requirements.
E. Similar Technologies:
In addition to cookies, Swetche may use other technologies that perform similar functions. These may include pixels, tags, software development kits or similar tools used to understand activity on our website or digital services.
References to "cookies" in this Policy may include these related technologies where appropriate.
F. Information Collected Through Cookies:
Cookies and similar technologies may collect information such as:
browser type and settings;
device information;
IP address or general location information;
pages and features accessed;
the time and duration of website visits;
interactions with our Services;
technical information relating to the performance of our website; and
identifiers generated for the purpose of maintaining sessions or recognising devices.
In certain circumstances, information collected through cookies may constitute personal data or may be combined with other information that identifies you. Where this occurs, Swetche will process such information in accordance with applicable data protection laws and our Privacy Policy.
G. Third-Party Technologies:
Swetche may engage third-party service providers to support aspects of our website and digital services.
website analytics;
security and fraud prevention;
communications and customer support;
cloud and technology infrastructure;
marketing and advertising services; and
social media or other platform integrations.
Where third-party technologies are used, those providers may set or access cookies in accordance with the services they provide and, where applicable, their own privacy or cookie policies.
Third-party providers may include providers of:
We encourage you to review the privacy and cookie information made available by third parties whose services you choose to access.
H. Managing Your Choices:
You can control certain cookies through the options provided on our website or through your browser and device settings.
accept or reject non-essential cookies;
withdraw previously provided consent;
remove cookies that have already been stored;
block future cookies; or
receive notifications when a website attempts to place a cookie on your device.
Depending on the technology used, you may be able to:
Please note that restricting certain cookies may affect the availability, performance or functionality of our website or Services.
You can usually find further information about managing cookies through the help section of your browser or device settings.
I. Changes to This Policy:
Swetche may revise this Cookie Policy from time to time to reflect changes in our Services, technology, business practices or applicable legal and regulatory requirements.
Any updated version will be made available through our website or another appropriate channel. The effective date shown at the beginning of this Policy indicates when the Policy was last updated.
J. Contact Us:
If you have any questions about our use of cookies or similar technologies, or if you wish to raise a concern about this Cookie Policy, please contact Swetche at:
hello@swetche.comYou may also have the right to contact the relevant data protection supervisory authority where you believe your rights have not been adequately addressed.
For further information about how Swetche processes personal information, please refer to our
Privacy Policy.