Here are some of our most commonly asked questions

Swetche  is a product of  1443173 B.C. LTD  (MSB No. M23503773.)  that provides secure and compliant digital asset services, including on-ramp and off-ramp solutions, liquidity access, and crypto payment processing. Our goal is to offer seamless and transparent transactions between digital and fiat currencies.

Swetche supports a wide range of global currencies, including USD, EUR, GBP, NGN, CAD, and more. You can check the platform for a complete list of available currencies.

Yes, Swetche allows you to send money to most countries worldwide. However, certain regions may have restrictions due to international sanctions or local regulations. Please check for specific country restrictions during your transaction.

While there are generally no predefined limits on the amounts you can send or receive, certain transactions may be subject to regulatory checks. For large transfers, additional verification may be required.

To onboard with Swetche, you’ll need to complete a Know Your Customer (KYC) and Know Your Business (KYB) verification. This process ensures compliance with global financial regulations and protects your account.

For individual accounts, you will need a government-issued ID and proof of address. For business accounts, additional documents such as business registration certificates and tax identification numbers may be required.

Payments are typically processed within 1-3 business days, depending on the receiving bank, currency conversion, and destination country. Some delays may occur due to local regulations or bank processing times.

Swetche prides itself on transparency. There are no hidden fees or exchange rate markups. Our fees are clearly outlined before you confirm any transaction.

Swetche employs advanced encryption technology and security protocols to protect your financial data. We also monitor transactions for compliance with anti-fraud and anti-money laundering regulations to ensure safe transactions.

Swetche offers a user-friendly dashboard where you can track the status of all your payments. You’ll receive real-time updates on the progress of your transaction, including confirmation when the payment is delivered.

Exchange rates for international transactions are determined based on current market conditions. Rates are displayed clearly at the time of the transaction so you can make informed decisions before proceeding.

Yes, Swetche offers a feature to set up recurring payments for your regular international transactions, making it easier for businesses and individuals to manage consistent payment schedules.

If your transaction experiences delays or is canceled, you will be notified immediately with an explanation. Our customer support team is available to help resolve any issues and ensure your transaction is completed successfully.

Yes, Swetche provides an automated virtual account and wallet system for every user. This feature is compulsory and allows you to manage multiple currencies within the platform, so there's no need for separate bank accounts.